Right to Respond

Healthwatch East Sussex is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don’t mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation’s comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

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Original feedback for

Old School Surgery Seaford


Awful Surgery

Phoned for an appointment for my daughter (child) who keeps feeling faint, extreme increase in heart beats, nauseous & cannot attend college as feels too unwell. I was told we would get an appointment within 48 hours, then texted to say within 21 days, if not contacted by then to contact them!!! I ended up paying for a private GP appointment who said my child needs a face to face appointment urgently! Complete joke of a practice, who decides how long a patient should wait for an appointment at that place? I cannot afford to go private, but I have no choice! No wonder A&E’s are full !

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